At Techsolve, we want you to be completely satisfied with your purchase. If for any reason you are not happy with the product, we offer a straightforward return policy to ensure a smooth and hassle-free process.

 

  1. Eligibility for Returns

 

  • Return Period: You may return a product within 7 days of receiving it. After this period, we will not accept any

 

  • Condition of Products: To be eligible for a return, the product must be in its original condition and packaging, unused, and with all original accessories, manuals, and tags intact. We reserve the right to refuse returns if the item shows signs of use or is not in its original

 

  • Non-Returnable Items: Certain items cannot be returned, including:
  • Perishable goods
  • Downloadable software
  • Gift cards
  • Products that have been customized or personalized

 

 

  1. Return Process

 

  • Initiating a Return: To initiate a return, please contact our customer service team at support@Techsolve.pk or call us at 021-35164608 or 0302-0294168. Provide your order number, the reason for the return, and details of the product you wish to

 

  • Return Authorization: Once your return request is approved, we will provide you with a return authorization and instructions on how to send the product back to us. Please do not send the product without prior authorization, as it will not be

 

  • Shipping Costs for Returns: The cost of shipping the product back to us is the responsibility of the customer unless the return is due to a defect or error on our part. We recommend using a trackable shipping service or purchasing shipping insurance, as we are not responsible for lost or damaged return

 

 

  1. Refunds

 

  • Processing Refunds: Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business

 

  • Partial Refunds: In some cases, only partial refunds are granted (if applicable):
  • Products with obvious signs of
  • Items that are not in their original condition, are damaged, or are missing parts for reasons not due to our
  • Items returned more than 7 days after

 

  1. Exchanges

 

  • Exchange Policy: We only replace items if they are defective or damaged. If you need to exchange a defective or damaged product for the same item, please contact our customer service

 

  1. Contact Information

If you have any questions or need assistance with your return, please contact us: Email: support@Techsolve.pk

Phone: 021-35164608, 0302-0294168

 

Thank you for shopping with Techsolve! We are committed to providing you with the best service and ensuring a satisfactory shopping experience.

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